Privacy Policy

Who we are

Our Vision is As the name suggests MyonlinePlant. This website is all about you and your plants, Your live nursery a click away. We help make your Plants bloom and assist you with all plant-related Problems. We’re a Young family helping you out to take care of your Plants.

What personal data we collect and why we collect it

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card, payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with any legal obligations we have, such as calculating taxes.
  • Improve our store offerings.
  • Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and.
  • Customer information like your name, email address, and billing and shipping information.
  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example — your phone number and email to the shipping and logistics services to provide updates of the shipments.

Comments

When visitors leave comments on the site we collect the data shown in the comments form.

Links to other websites

Myonlineplant.com may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over websites other than Myonlineplant.com. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Embedded content from other websites

Myonlineplant.com may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Analytics

We use third parties to collect analytics data to track our customers and serve them better; for example —

We use Google Analytics on our website. Google Analytics services cannot function without the use of cookies. Please see the Google Analytics Privacy Policy and Terms of Service for more details.

Google ReCaptcha

We may use ReCaptcha on our website. Your use of ReCaptcha is subject to the Google Privacy Policy and Terms of Use.
ReCaptcha is only used to fight spam and abuse.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for undefined years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

Changes to this Privacy Statement

The contents of this statement may be altered at any time without prior notice, at our discretion. We will update the Privacy Policy modification date below.

Last modified on 28/08/2021

Contact Us

If there are any questions regarding this privacy policy you may contact us at Myonlineplant@gmail.com